Offered through Creative Mobile, LLC
Mobile communications is one of the fastest growing channels for customer engagement. When mobile is part of your communications strategy, your business can be right where your customers need you – whenever they need you. Even better, with rapid and widespread adoption of feature-rich smartphones, you’re giving customers the choice to communicate with your business on their terms.
More Touch Points with Data at Your Customers' Fingertips
Communication is nothing without information, and The Creative Companies is the established leader in turning your business’ critical data into high-value customer communications. Our mobile communication solutions (offered through Creative Mobile, LLC) provide your customers with one-touch access to the data they need most often – data your business already has. This customer-specific content makes your communications valuable and “sticky” – meaning your customers can’t find that data anywhere else. Give customers what they need while they’re on the go, and you’ll increase touch points – and business opportunities.
Our mobile communication technology includes:
Why Mobile Business Communications from Creative Mobile, LLC?
Integration, Reliability, Scalability and Security
Creative Mobile, LLC’s mobile communications solutions are much more than just a software product delivered over the web. We enable our clients to connect with, engage, motivate and activate their customers. Our mobile solutions integrate fully with existing software, are reliable, scalable and secure. Because we host our applications off-site, in the cloud, users can access them anywhere through an Internet-enabled mobile device. Frequent updates means your customers get quick access to improvements. We provide the computing environment and software infrastructure and keep the systems up and running 24/7, so there’s no need to buy additional software, hardware, or devices. The result is faster, more reliable and more cost-effective solutions.
Configuration and Customization
Like traditional enterprise software, the look (visual design elements) and feel (dynamic elements such as buttons, boxes, menus, etc.) of our applications are customizable based on a set of predefined configuration options. For example, our applications allow a custom logo and possibly a set of custom colors to reflect the customer’s brand (the look). It is also possible to completely specialize the way the user interacts with the software (the feel).
Lower Total Cost of Ownership
Unlike traditional software, conventionally sold as a perpetual license with an associated up-front fee, we price our applications on a subscription basis. Consequently, the initial setup cost for our applications is typically lower than the equivalent enterprise software solution. We typically price our applications based on some usage parameters, such as the number of licensed users using the application, in addition to a charge per transaction, event, or other unit of measure. Using SaaS over the Internet, by paying a periodic subscription, helps quantify expenses, allocates risk proportionately and better aligns interests of all parties. Our model reduces your total cost of ownership.
Learn more about the growth of the mobile market and adoption of mobile technology for customer communications.