Mobile Communications

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How do customer's prefer their communication?

How do customer's today prefer to receive reminders, bills, even get directions?

Creative Mobile Founder Steve Bazinet explains.

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We all have our preferences.

So do your customers.

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Text Messaging: Engaged Customers, Less Lost Revenue

Sending the right message to your customers right at the moment they need it makes a huge difference in customer satisfaction and engagement - and your bottom line. Text messaging service solutions from The Creative Companies help keep you top of mind to build better relationships with your customers.

Our automated text messaging services can be used for:

  • Appointment reminders for more scheduling flexibility and less revenue lost from missed appointments or last-minute cancellations
  • Bill payment reminder text messages for faster payments and fewer accounts going into collections
  • Last-minute scheduling notices to fill open slots on tennis courts, golf courses and more
  • Promotions and advertising to increase the reach and conversion rates of your coupons or other promotions

Why Use Text Messaging from Creative?

Text messaging affords an immediacy unsurpassed by other marketing channels. Unlike email, a text message won’t sit in an inbox waiting for you to login to your computer (90% of e-mails are spam and unread by recipients, but 98% of people who receive a text message will open it within 1-5 minutes). 

SMS text messaging is significantly less expensive than direct mail, and by providing information only to customers who have opted in to receive messages from your company, you ensure you are only paying to reach interested customers.

Effortless Integrated Text Campaigns

Since every text reminder integrates with your existing software (as well as our billing solutions), your customers will have a smooth, seamless experience. With our automated text messaging services, your staff will be able to spend more time on mission-critical business activities and less time trying to reach customers on the phone.

Can text messaging campaigns can improve patient satisfaction scores?

Text message appointment reminders

Reduce the time spent on no-show appointments, or reschedules that happen too late to refill. Find out how you can reduce common complaints and increase patient satisfaction scores.

Click to access the recorded mHealth webinar.

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